GP online services<\/a> can save them time allowing them to spend more time looking after your needs. <\/p>\n\n\n\nWhat other patients who use this service had to say<\/h2>\n\n\n\n
\u2018I access my son\u2019s online services to order his repeat prescriptions, it is definitely worthwhile and saves a trip to the surgery. As long as I can remember my login details, it is easy to use. I use this service every couple of months when prescriptions are due.\u2019<\/strong><\/p>\n\n\n\nAndy, Street Lane Practice.<\/p>\n\n\n\n
\u2018My daughter having access to my GP records gives me peace of mind and the knowledge that I am being cared for.\u2019<\/strong><\/p>\n\n\n\nFreda, Rotherham Road Medical Centre.<\/p>\n\n\n\n
\u2018This online system is brilliant and means I do not have to waste valuable doctors\u2019 time phoning the practice, which is beneficial for all patients at the practice. I can login once a week to see if we have any issues with my three children. The system is secure with passwords and usernames which can be changed at any time for security purposes. I would recommend to all parents and patients that this is the best system to use for all
GP records of your children. A must have item for all parents and patients.\u2019<\/strong><\/p>\n\n\n\nMr Thomas, Street Lane Practice.<\/p>\n\n\n\n
How it works<\/h2>\n\n\n\n
The recommended and safest way to give another person access to your online services is for them to have their own username and password. If you use online services yourself, you should not share your username and password with anyone. If you share your username and password, your surgery cannot tell whether you or someone else accessed your online services. This may be a problem if someone else misuses your login details and your surgery has to look into this.<\/p>\n\n\n\n
How to sign up<\/h3>\n\n\n\n
The steps below show how you can give another person access:<\/p>\n\n\n\n
- You contact your surgery to let them know you would like to give your chosen person access to your GP online services.You may also choose to register for online services for yourself if you do not already use them<\/li>
- The Practice will give your chosen person a short form to fill in. You will also need to sign to confirm you agree with the information on the form. You can also choose whether you only want them to book appointments or order prescriptions or use all the services on your behalf. It is up to you<\/li>
- Your chosen person will need to show your surgery their photo ID and proof of address, for example, a passport or photo driving licence and a bank statement or council tax statement. If they don\u2019t have the required ID, speak to staff at the surgery, who may be able to help confirm their identity in another way<\/li>
- Staff at the Practice will make a decision on whether to give your chosen person access to your GP online services. If we decide not to give them access, we will discuss their reasons with you<\/li>
- The staff will give your chosen person their own username and password to use to login to your GP online services.<\/li><\/ol>\n\n\n\n
Things to consider before giving another person access<\/h2>\n\n\n\n- Is there any information in your records you would not like anyone to see or know about?<\/li>
- Can you trust the person to keep your information safe and not share it with others or use it without your permission?<\/li>
- Is any one forcing you into sharing your online services with them or do you think someone could force you to share it with them? If so, we would advise that you do not give them access. If you have any concerns that someone has access to your online records without your permission, speak to your surgery and they can change your password or stop your online services<\/li>
- How long would you like your chosen person to have access for? This can be for a short time, for example when you are suffering from a certain illness and you need support with managing your health during that time. It can also be ongoing so they can help you for a long period of time. You can discuss this with the Practice.<\/li><\/ul>\n\n\n\n
Lasting power of attorney for health and welfare or court appointed deputy<\/h2>\n\n\n\n
When a person is unable to make decisions for themselves, another person, usually a partner or close family member can be given legal responsibility over decisions concerning their life by the courts. This is called Health and Welfare Lasting Power of Attorney. A person with lasting power of attorney can ask the patient\u2019s surgery for access to their online services. The GP will make a decision whether this should be allowed.<\/p>\n\n\n\n
If you know that you would never want a particular person to have access to your online services if you become unable to make your own decisions, you should tell your GP and they will never share them with that person.<\/p>\n\n\n\n
Why your surgery may refuse to give your chosen person access<\/h2>\n\n\n\n
On rare occasions, your GP could refuse to allow your chosen person to use GP online services on your behalf. If this happens, your GP will discuss their reasons with you. Some of the reasons your GP could have are:<\/p>\n\n\n\n
- Your GP does not think it is in your best interest for your chosen person to use these services on your behalf<\/li>
- You or your chosen people have misused online services in the past<\/li>
- The Practice is concerned that your chosen person will not keep your information safe <\/li>
- The Practice suspects someone is forcing you to give them permission to use your online services<\/li>
- You are not able to make decisions for yourself.<\/li><\/ul>\n\n\n\n